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Privacy Policy

Thanks for sharing your privacy policy! The content is thorough and legally sound, covering all the key areas expected in a GDPR-compliant document. Here are a few suggestions and a polished reformat for clarity and readability:

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1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.
1.2 This policy applies where we act as a data controller regarding the personal data of such persons—that is, where we determine the purposes and means of processing that data.
1.3 Our website incorporates privacy controls allowing you to specify whether you wish to receive direct marketing communications and to limit the collection, sharing, and publication of your personal data.
1.4 We use cookies. Where cookies are not strictly necessary for the operation of our website and services, we will ask for your consent upon your first visit.
1.5 In this policy, “we,” “us,” and “our” refer to Food Safety & Quality Ltd. For further details, see Section 13.

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2. The Personal Data We Collect

2.1 This section outlines the categories of personal data we process, including those not directly collected from you.
2.2 Contact Data – Includes your name, email, telephone number, postal address, and/or social media identifiers. Source: you or your employer.
2.3 Transaction Data – Includes details of purchases, contact information, and payment details. Source: you or our payment provider.
2.4 Communication Data – Includes content and metadata of communications. Metadata is generated by our website.
2.5 Usage Data – Includes IP address, browser type/version, operating system, referral sources, and usage patterns. Source: our analytics tools.

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3. Purposes of Processing and Legal Bases

We process your data for the following purposes:

  • Operations (3.2): Website and service administration – legal basis: legitimate interests.

  • Publications (3.3): Publishing data with your consent – legal basis: legitimate interests.

  • Relationships & Communications (3.4): Relationship management and support – legal basis: legitimate interests.

  • Direct Marketing (3.5): Promotional communications – legal basis: legitimate interests.

  • Research & Analysis (3.6): Understanding user behavior – legal basis: legitimate interests.

  • Record Keeping (3.7): Backup and documentation – legal basis: legitimate interests.

  • Security (3.8): Fraud prevention and protection – legal basis: legitimate interests.

  • Insurance & Risk Management (3.9): Legal and professional protection – legal basis: legitimate interests.

  • Legal Claims (3.10): Rights protection – legal basis: legitimate interests.

  • Legal Compliance & Vital Interests (3.11): When legally or critically necessary.

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4. Sharing Your Personal Data

4.1 Disclosed to insurers or advisers if necessary.
4.2 Website data stored on servers hosted by Wix.com.
4.3 Payment data shared with Wix.com only as needed for processing, refunds, or disputes.
4.4 We may disclose data when legally obligated or to protect vital interests or pursue legal claims.

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5. International Transfers

5.1 Your data may be transferred between the EEA and UK under adequacy regulations.
5.2 Hosting is based in Europe and the US, protected by standard clauses or adequacy decisions.
5.3 Content published on our site may be globally accessible.
5.4 We cannot prevent misuse by third parties of publicly available data.

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6. Retention of Personal Data

6.1 Our retention policies ensure legal compliance.
6.2 Data is retained only as long as necessary for the relevant purpose.
6.3 Specific data retention periods:

  • Contact, account, transaction, and communication data: 3 years after last interaction.

  • Usage data: retained for 3 years from collection.

6.4 Exceptions apply where legal obligations require longer retention.

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7. Your Rights

7.1 Your data protection rights include:

  • Access, rectification, erasure

  • Restriction or objection to processing

  • Data portability

  • Complaints to authorities

  • Withdrawal of consent (where applicable)

7.2 Visit the EDPB guidelines and ICO guidance for more information.
7.4 Contact us (Section 13) to exercise your rights.

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8. About Cookies

8.1 Cookies are small files stored by your browser.
8.2 They may be persistent (stored until expiry/deletion) or session-based (deleted when browser is closed).
8.3 Cookies don’t usually identify users directly, but they may link to other data we hold.

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9. Cookies We Use

We use cookies for:

  • Authentication and session management

  • Personalisation

  • Security

  • Analytics

  • Cookie consent management

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10. Cookies Used by Third Parties

10.1 Third-party cookies (e.g. Google Analytics) may be placed on your device.
10.2 Learn more:
Google Partners
Google Privacy Policy

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11. Managing Cookies

11.1 You can manage cookies via browser settings. Learn more at:

11.2 Blocking all cookies may impact usability.
11.3 Some site features may not function if cookies are blocked.

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12. Amendments

12.1 We may update this policy periodically.
12.2 Review this page occasionally for changes.
12.3 Significant updates may be emailed to you.

13. Our Details

  • Company: Food Safety & Quality Ltd

  • Registered in England and Wales (#11508863)

  • Address: Telegraph House, 59 Wolverhampton Road, Stafford, ST17 4AW

  • Contact:

    • Post: see above

    • Website form

    • Phone: as listed online

    • Email: as listed online

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14. Representatives

14.1 EU Representative: Angela White – info@foodsafetyandqualityltd.com
14.2 UK Representative: Angela White – info@foodsafetyandqualityltd.com

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15. Data Protection Officer

Contact: info@foodsafetyandqualityltd.com

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